Sales Manager, Sales & Marketing, Rome, Italy

Join Starhotels and become part of the Sales Team of our Hotel d’Inghilterra, in the heart of Rome.

As a Sales Manager your mission is to implement all sales activities and maximize business opportunities for our property.Your responsibilities include:

• Analysing local market trends and competitor activity to identify business leads and to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
• Developing and implementing a strategic plan to increase sales and incremental business. 
• Assisting the other departments of the Hotel in leading all day-to-day activities related to sales with a focus on building long-term and value-based customer relationships to meet the set expectations.
• Supporting the Event Departments identifying possible sales opportunities and attending to events when requested.
• Assuring proper after-sales follow-up with customers to obtain supportive feedback on service and product delivery in order to identify and address possible areas of improvement.
• Coordinating with the Head Office Sales team.
• Ensuring that Starhotels sales policies and procedures and SOPs are adhered to at all times.

Requirements:

Exceed expectations revealing:

• A unique personality and a true passion for hospitality.
• An exceptional ability to inspire people with our concept.
• Strong knowledge of the assigned area.
• Proactive mind-set and positive thinking.
• Excellent communication and analytical skills, with the ability to make data-driven decisions.
• Versatility in handling various work scenarios.

Embrace global diversity by speaking:

• Italian – fluently
• English – fluently
• Additional languages are a plus.